Our Farm-to-Door Subscription
Join Our Community of Food-Conscious Families
We're building a community that values organic, nutrient-dense produce, sustainable farming practices, and exceptional flavor that only truly fresh food can deliver.
How Our Service Works
Trial Season (Fall 2025)
We're offering a shortened trial period this fall so you can experience our service before committing to the full season.
Trial Period: September 29 - December 15 (12 weeks total)
Remaining: 8 weeks as of October 20
Winter Break: December 16 - January 4
(In future years, we plan to deliver during this time)
Full Season Continuation: January 5 - May 25, 2026 (21 weeks)
(We'll check in with trial members in early-mid November about continuing)
Pricing Breakdown
One-Time Membership Fees
Trial Membership (Join by November 20th)
The trial runs 12 weeks, but you can join anytime through November 20th. Your price decreases each week:
- Join by October 23rd: $1,600 for 8 remaining weeks ($200/week)
- Join by October 30th: $1,400 for 7 remaining weeks ($200/week)
- Join by November 6th: $1,200 for 6 remaining weeks ($200/week)
- Join by November 13th: $1,000 for 5 remaining weeks ($200/week)
- Join by November 20th: $800 for 4 remaining weeks ($200/week)
Deadline to join trial: November 20th at midnight (gives you at least 4 weeks of service)
Full Season Continuation Membership (January - May)
If you continue after the trial: $4,200 for 21 weeks ($200/week)
This membership fee covers our white-glove service—personally sourcing exceptional produce from small organic farms throughout California and transporting the produce from CA to deliver fresh to your door.
Weekly Box Costs
In addition to your membership fee, you'll pay for the produce boxes you order each week:
- Weekly box price: $75-$100 per box (varies by box type)
- Complete flexibility: Choose from different box types each week (Deluxe Smuggler, Gimme Greens, Fruit Obsessed, etc.)
- Order multiple boxes: Get as many boxes as you need in any given week
- Weekly deadline: Thursday at midnight MT to modify or cancel your order
Example Total Cost:
Trial member joining October 23rd who orders one $100 box per week:
- Membership fee: $1,600 (one-time)
- Weekly boxes: $100 × 8 weeks = $800
- Total for 8 weeks: $2,400
What If I Miss the Thursday Deadline?
If you can't accept your scheduled box, we have two options so nothing goes to waste:
- Gift it to a friend - Contact customer support at support@producesmuggler.com with a delivery address
- We'll donate it - Perishables go to Harvest for Hunger (501(c)(3) charity)
Personal Shopping Service (Bonus for Trial Members!)
How It Works
This complimentary service helps you get everything you need in one delivery:
- Tuesday: We email/text you what's in your upcoming box or boxes
- Browse: Check our online catalog for additional items you need
- Order: Add à la carte produce, eggs, specialty breads (Josey Baker), and more
- Receive: Everything arrives together at your door
Example: Your box includes artichokes, corn, tomatoes, peppers, and beans, but you need eggplant, cauliflower, Brussels sprouts, and herbs. Simply add those items from our catalog—we'll source them from our network of organic farmers.
Important Note About This Service
Trial members get lifetime access. We're testing whether this personalized shopping service is sustainable as we grow. If we decide to discontinue it for new members, we'll grandfather it in for all trial period participants—you'll keep this benefit forever as a thank you for supporting us early on.
Preview the Beyond the Box Personal Shopping Catalog.
Stay In Control
- Weekly reminders: We'll email and text you twice weekly about your upcoming selections
- Easy management: Control everything through your secure online account
- Complete flexibility: Adjust box types and quantities week to week
Ready to experience farm-fresh produce delivered to your door? Join our trial by November 20th!
FAQ
Why is there a one time service fee?
As a new venture in our first season, we're taking a thoughtful approach to growth. This allows us to deliver the premium quality and personalized service you deserve while we refine our operations.
Our Service Fee covers essential infrastructure and operational costs, while our weekly box pricing and items from the Missing Ingredient catalog reflects only the produce costs and a modest margin. This structure ensures we can maintain consistent service quality regardless of weekly order variations.
We're excited to have you as part of our founding community as we prove this concept together. Your participation and feedback this season will directly shape how we evolve our service. Based on what we learn about usage patterns and member preferences, future seasons may feature alternative subscription models with reduced or eliminated seasonal fees.
Thank you for joining us in building something special from the ground up.
What is the cutoff deadline for making changes or pausing my weekly delivery?
The cutoff is Thursday at midnight for edits to your next weekly shipment.
If you miss the weekly cancellation deadline, and cannot accept your Smuggler Box, you have two options so it will not go to waste:
1.)You can gift your box to a friend. Just contact our customer support at support@producesmuggler.com to let us know where to deliver the box.
2.)We will donate those perishables to Harvest for Hunger, a 501(c)(3) charitable organization.
Can I add more than one box or box type to my weekly delivery?
Absolutely! Simply log into your account, select the delivery week you'd like to modify, and adjust your box quantity or type as needed.
Important note: When you make changes to a specific week, our system automatically applies those same changes to all subsequent weeks. If you only want to modify one particular week, you'll need to go back and adjust the following weeks individually to your preferred selections.
Beyond this 12 week trial period, how do I renew my subscription for the remainder of the full 2025-2026 season (January 5th - May 25th, 2026)?
We'll send resubscription invitations via email and text in early November, so please keep an eye out for those communications.
Due to security protocols, our system doesn't store payment information between seasons, so continuing members will need to complete a new subscription process with fresh payment details. This ensures your financial information remains secure and gives you the opportunity to update any account preferences for the new season.
We appreciate your understanding and look forward to welcoming you back for another great season!
What is the a la carte personal shopping service included with my subscription?
This is our personal shopping service to complement your weekly produce box or boxes. Here's how it works:
- Every Tuesday afternoon, we will email/text you what's in the next weeks delivery.
- If you need additional items, browse our personal a la carte shopping catalog on our website.
- Each week, order any missing produce à la carte as you would any e-commerce shopping experience. We source primarily from local California farmers markets, though some items may come from our partner Monterey Market in Berkeley when local produce is out of season. Monterey Market works with trusted organic farmers in Mexico and Canada to ensure year-round availability of quality organic produce.
- We'll deliver everything together to your door
Example: Your box includes artichokes, corn, tomatoes, peppers, and beans, but you need eggplant, cauliflower, Brussels sprouts, and herbs. Simply order those extras from our catalog.
Can I order from the a la carte personal shopping catalog in advance for future weeks?
No, a la carte personal shopping orders can only be placed for the next available delivery. Here's how it works:
- Order by Thursday at midnight → Delivery the following Monday
- Order after Thursday at midnight → Delivery the Monday after next