School Boxes

As a new venture in our first season, we're taking a thoughtful approach to growth. This allows us to deliver the premium quality and personalized service you deserve while we refine our operations.

Our Service Fee covers essential infrastructure and operational costs, while our weekly box pricing and items from the Missing Ingredient catalog reflects only the produce costs and a modest margin. This structure ensures we can maintain consistent service quality regardless of weekly order variations.

We're excited to have you as part of our founding community as we prove this concept together. Your participation and feedback this season will directly shape how we evolve our service. Based on what we learn about usage patterns and member preferences, future seasons may feature alternative subscription models with reduced or eliminated seasonal fees.

Thank you for joining us in building something special from the ground up.

The cutoff is Thursday at midnight for edits to your next weekly shipment.

If you miss the weekly cancellation deadline, and cannot accept your Smuggler Box, you have two options so it will not go to waste:

1.)You can gift your box to a friend. Just contact our customer support at support@producesmuggler.com to let us know where to deliver the box.

2.)We will donate those perishables to Harvest for Hunger, a 501(c)(3) charitable organization.

Absolutely! Simply log into your account, select the delivery week you'd like to modify, and adjust your box quantity or type as needed.

Important note: When you make changes to a specific week, our system automatically applies those same changes to all subsequent weeks. If you only want to modify one particular week, you'll need to go back and adjust the following weeks individually to your preferred selections.

We'll send resubscription invitations via email and text in early November, so please keep an eye out for those communications.

Due to security protocols, our system doesn't store payment information between seasons, so continuing members will need to complete a new subscription process with fresh payment details. This ensures your financial information remains secure and gives you the opportunity to update any account preferences for the new season.

We appreciate your understanding and look forward to welcoming you back for another great season!

This is our personal shopping service to complement your weekly produce box or boxes. Here's how it works:

• Every Tuesday afternoon, we will email/text you what's in the next weeks delivery.
• If you need additional items, browse our personal a la carte shopping catalog on our website.
• Each week, order any missing produce à la carte as you would any e-commerce shopping experience. We source primarily from local California farmers markets, though some items may come from our partner Monterey Market in Berkeley when local produce is out of season. Monterey Market works with trusted organic farmers in Mexico and Canada to ensure year-round availability of quality organic produce.
• We'll deliver everything together to your door

Example: Your box includes artichokes, corn, tomatoes, peppers, and beans, but you need eggplant, cauliflower, Brussels sprouts, and herbs. Simply order those extras from our catalog.

No, a la carte personal shopping orders can only be placed for the next available delivery. Here's how it works:

• Order by Thursday at midnight → Delivery the following Monday
• Order after Thursday at midnight → Delivery the Monday after next